We carry out quality analyses in more than 38 different countries all over the world, and each year we carry out more than 50,000 mystery evaluations and close to 500,000 interviews. IQS has developed analytical methods and systems for processing data which meet our customers’ as well as our own strict requirements for a quality assured, rapid and accurate reporting. We wish to tailor each solution to our customers, and therefore we adapt our analytical methods and measurement systems to our customers’ individual needs and demands.

A combination of many years’ experience, quality, rapidity, security and competitive prices has made IQS one of the largest players on the Scandinavian market for mystery shopping. Furthermore, we carry out mystery calling, brand check, shops-in-shape, market, customer and employee analyses.

Quality and rapidity
We provide reliable and credible quality analyses by means of specially designed and thoroughly tested analytical methods. Effective work procedures and professional employees ensure rapid and accurate reporting on time. To ensure the best possible result, all projects are managed by our professional project coordinators who cooperate closely with each freelance employee working in the field.

Security and confidentiality
At IQS, security and confidentiality are essential factors, and therefore all our employees work under professional secrecy. As a customer, you can always be certain that sensitive information about your company and your employees will be handled with complete confidentiality.

Competitive prices
At IQS, we always work closely with our customers, tailoring our solutions to the needs of the individual customer. Therefore, we have no set prices as a starting point. The price of a solution depends on the complexity of the analysis, the number of respondents involved, the number of units to visit, how detailed the report must be, etc.